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이여진 ( Yi Yeo-Jin ) - 가천의과학대학교 간호학과
조경숙 ( Cho Kyung-Sook ) - 경원대학교 간호학과
박영숙 ( Park Young-Sook ) - 서울대학교 간호대학
임난영 ( Lim Nan-Young ) - 한양대학교 간호학과
김동옥 ( Kim Dong-Oak ) - 대전대학교 간호학과
권성복 ( Kwon Sung-Bok ) - 동신대학교 간호학과
이은희 ( Lee Eun-Hee ) - 강릉대학교 간호학과
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Abstract
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Purpose: The purpose of this study was to analyze the importance, difficulty, and frequency of work (duties and tasks) done by nurses’ in Outpatient Departments (OPD).
Method: Data were collected using structured questionnaires, which included 11 duties and 92 tasks making up the OPD nurse’s job. Questionnaires were completed by 286 nurses. Each duty and task was analyzed for importance, difficulty, and frequency (range 1-3).
Results: The mean score for importance was 2.58±0.29, for difficulty, 2.11±0.31, and for frequency, 2.18±0.31. OPD nurses recognized ‘patient education and consultation’ as important and difficult. However, in practice OPD nurses reported the most frequent task as ‘support for medical services’. There was a significant difference in importance and difficulty of duties according to OPD nurses’ university degree (F=3.693, p= .026; F=4.089, p= .018) and hospital size (F=4.274, p= .006; F=3.154, p= .025). However there were no differences in importance, difficulty, or frequency according to clinical experience in OPD.
Conclusion: The findings indicate that OPD nurses must be able to do important and difficult duties and tasks, especially patient education and consultation. To have time for these uniquely nursing tasks, OPD nurses need to delegate ‘preparation for medical service’, and ‘management of facility and environment’ to nonmedical health-care workers.
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KeyWords
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직무, 외래, 간호사
Job description, Outpatient, Nurses
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원문 및 링크아웃 정보
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등재저널 정보
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